Privacy Policy
Effective Date: 1st March 2025
1. Introduction Welcome to Wild Will Theatre Company ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website: wildwill.co.uk ("Website").
2. Information We Collect We may collect and process the following types of personal information:
Personal Identification Information: Name, email address, phone number, postal address (when provided by you via contact forms or ticket purchases).
Technical Data: IP address, browser type, operating system, and other technical details collected through cookies.
Usage Data: Information on how you use our website, such as pages visited and interaction with content.
Marketing Preferences: Your choices regarding marketing communications from us.
3. How We Collect Your Information We collect data in the following ways:
When you fill out a contact form or subscribe to our newsletter.
When you purchase tickets or participate in events.
Through cookies and similar tracking technologies (see our Cookie Policy for details).
4. How We Use Your Information We use your data for the following purposes:
To provide and improve our services.
To process ticket purchases and event registrations.
To respond to enquiries and communicate with you.
To send marketing emails (only with your consent).
To monitor website performance and improve user experience.
5. Legal Basis for Processing We process your personal data based on:
Contractual Necessity: When processing is required to fulfil a contract (e.g., ticket purchases).
Legitimate Interest: For business and website functionality improvements.
Consent: When you opt in for marketing communications.
Legal Obligation: When required by law.
6. Data Sharing & Third Parties We do not sell or rent your personal data. However, we may share your data with:
Service providers assisting with website hosting, payment processing, and event management.
Legal authorities when required by law.
Third-party analytics providers (e.g., Google Analytics) for website performance monitoring.
7. Data Security We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
8. Your Rights Under UK GDPR You have the right to:
Access your personal data.
Request corrections or deletion of your data.
Withdraw consent for marketing communications.
Object to processing based on legitimate interests.
Request data portability.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled.
To exercise your rights, contact us at wildwilltheatrecompany@gmail.com.
9. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
10. Cookies & Tracking Technologies Our website uses cookies to enhance user experience and track website performance. For more details, see our Cookie Policy.
11. Third-Party Links Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
12. Changes to This Privacy Policy We may update this policy from time to time. Any changes will be posted on this page with an updated Effective Date.
13. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us.